Privacy Policy

Last updated: 7/14/2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support:

  • Name and email address
  • Payment information (processed securely through Paddle)
  • Profile information and preferences
  • Communications with our support team

Usage Information

We automatically collect certain information about your use of our service:

  • Device information (browser type, operating system)
  • Usage patterns and feature interactions
  • IP address and general location information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party providers who assist in operating our service (e.g., Paddle for payments)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of assets
  • With Your Consent: Any other sharing with your explicit permission

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure payment processing through Paddle
  • Regular monitoring for suspicious activities

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how our service is used
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect functionality.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@vorve.tech

Subject: Privacy Policy Inquiry